Resolutions to Fix QuickBooks can’t Verify Digital Signature

Advert son
Jul 4
2 min read

Have you ever heard the terms digital signature and certificate, and wondered what they could be? Now, every company or organization has shifted to digital documentation, replacing paper documentation, to conduct daily transactions. To do so, a virtual signature comes into consideration, which is an electronic, encrypted stamp on a digital document that ensures its authenticity and integrity. This confirms that the information has not been modified and originated from the signer.

Similarly, a digital signature also exists for QuickBooks that may come into trouble and throw messages like QuickBooks can’t verify digital signature. This simply means that QB fails to validate the signatures of downloaded files related to QB or payroll updates. It can also result in QuickBooks Payroll error 15311 due to QuickBooks' inability to verify a signature. In the next part of the blog, we will discuss the reasons that led to this and what methods can be used to troubleshoot it.

You may need professional help while resolving the QuickBooks digital signature issue. For this, give a ring to +1.833.802.0002 and talk to our best advisors who are 24*7 available to assist you.

The Reasons Why QB Fails to Verify Digital Signature

Review the reasons that prevent QuickBooks from verifying the digital signature.

This might occur if you have not installed the relevant QB digital signature on the system.
In case the digital signature doesn’t work properly.
The QB program is defective or corrupted internally.

Recommended To Read: How To Fix QuickBooks Installation Errors?

Delve into Troubleshooting Steps for QuickBooks can’t Verify Digital Signature Issue

In this section, we will see how to create and add a digital signature in QBO. Let’s go through the steps in order to effectively do it:

Step 1: Ensure the proper installation of QuickBooks Digital Signature

Take a plain white piece of paper and write your signature on it.
After this, you need to scan your signature on the computer and ensure the 11:3 ratio.
If you can’t adjust the size, QuickBooks will help you with adjusting the signature line or column.
After the scanning is done, save your image in .bmp, .jpeg, .png, or .tiff format.

Step 2: Add and use QuickBooks electronic signature

Log in to the QuickBooks account with the help of your credentials (user ID and password).
Tap on the File menu and go to the Printer Setup option.
Here, you can see a drop-down list, search for the Form Name option.
Click on Check/paycheck.
Later, tap on the Print signature add checkbox to add the signature.
Look for the file where you saved your signature.
To upload this file, click on the Open button.
Hover over the Signature window.
Click OK and head to the Printer setup window, and again click OK.

In a Nutshell

To bring the blog together, you must be aware of why QuickBooks can’t verify digital signature, and if it fails to do so, then how it can be fixed. For this, you are provided with a few reasons that contribute to the problem and the resolutions to troubleshoot it. For further information, dial +1.833.802.0002 and speak directly to a Pro Advisor.